Find answers to common questions about our food, delivery, and services.
General
We specialize in hyper-authentic, home-style Bengali cuisine using traditional slow-cooking methods and heritage spice blends that are rarely found in commercial restaurants.
Yes, all our ingredients are sourced from certified Halal suppliers, and we maintain strict Halal standards in our kitchen operations.
Yes, we have our signature kitchen and dining area in Gulshan 1, Dhaka. We also operate a high-efficiency delivery network.
Yes. All items are freshly cooked daily in small batches. We do not use frozen or pre-cooked meals.
No. We do not use MSG, artificial colors, or preservatives in our food.
Our food follows authentic Bengali spice levels. Some dishes are mildly spiced, while others are rich and bold. Spice levels may vary by dish.
Ordering & Delivery
You can order directly through our WhatsApp link, call us at +8801671978757, or use our upcoming mobile app.
We currently deliver city-wide in Dhaka, including Gulshan, Banani, Baridhara, Dhanmondi, Uttara, Mirpur, Mohammadpur, and nearby areas.
We deliver daily from 11:00 AM to 10:30 PM, subject to kitchen capacity and order volume.
Delivery typically takes 45–90 minutes depending on location, traffic, and order size.
For standard delivery, the minimum order is 500 BDT. For catering or bulk orders, minimums may vary.
Delivery fees vary by location and order size. The final delivery charge is confirmed before order confirmation.
Yes. You can pre-schedule orders for later delivery by mentioning your preferred time when ordering.
If your order is delayed, our support team will update you immediately. Customer satisfaction is our priority.
Payments & Pricing
We accept cash on delivery, bKash, Nagad, Rocket, and bank transfers.
Yes. All listed prices are inclusive of applicable VAT unless stated otherwise.
Yes. We regularly offer special deals and discounts. Follow our social media pages to stay updated.
Food Safety & Allergens
Please inform us of any allergies when placing your order. While we take precautions, our kitchen handles common allergens such as nuts, dairy, and gluten.
Absolutely. We follow strict hygiene, sanitation, and food safety protocols approved by local health authorities.
Yes. Many of our dishes are suitable for children. You may request less spice for certain items.
Catering & Events
Yes! We provide full-service wedding catering, including traditional Kacchi Biryani, Borhani, Rezala, and a wide range of Bengali desserts.
Yes. We offer customized menus for office lunches, meetings, and corporate events.
For small gatherings (10–20 people), 4–6 hours notice is sufficient. For larger events (50+ people), please book at least 24–48 hours in advance.
Yes. Our team will work with you to customize menus based on your event size, preferences, and budget.
Cancellations & Support
Orders can be modified or canceled within a short time after confirmation. Please contact us immediately for assistance.
If there is any issue with your order, contact us immediately with details and photos. We will resolve it promptly.
You can reach us via WhatsApp or phone at +8801671978757 during business hours.
Still have questions?
We're here to help you experience the true Taste of Bangladesh.